The TennCare Advocacy Program is a free service for all Tennesseans. All calls to us are confidential.
​A TennCare advocate is here to listen to and help you with your TennCare questions. Please give us a call at 800-758-1638 from 8am to 5pm Central Time, Monday - Friday outside of state holidays. If you would rather contact us in writing, you can do so here using our encrypted form.
Call Us To:
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Get help and information about how and where to apply for TennCare programs
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Get information about the TennCare categories of eligibility and income guideline limits
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Get help and information about renewing your TennCare eligibility every year
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Get help and information about your appeal rights. (An appeal is when you ask TennCare to take another look at a decision they made or to look into a potential mistake)
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We can help you with setting up an online TennCare Connect Member Portal Account
How TennCare Connect can help you
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Application Assistance: TennCare Connect is your go-to resource to apply for TennCare, CoverKids, and Medicare Savings Programs.
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Customer Support: TennCare Connect representatives are available to assist with applications, member updates, and correspondence review. Call 855-259-0701 from 7 a.m. to 6 p.m. CST.
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Convenient Mobile Access: Download the TennCare Connect App from the App Store or Google Play to manage your coverage anytime, anywhere.
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App Features: With the app, you can:
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Review your current coverage.
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Upload required documents.
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Read letters from TennCare.
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Report any changes directly from your device.
Quick Resource Links
You can look through some of these links to get familiar with TennCare:
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